I cannot link my booking number. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. I have tried for 3 weeks now to now avail. 19952023, The Independent Traveler, Inc. No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. Is a Medallion wearable safe to use if I have a . Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. App still crashes on my phone, but as long as I can get in. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. I kept getting booted off of it, logging back in was . Quick voyages to the California Coast, Caribbean and Mexico. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. Which phone number did you call? Unable to update address details specifically postcode. What they don't tell you is that it won't work if your phone is too old. Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. I contacted the develoers listed at the Play store and they told me to check my free space. I repeat, the Medallion does not hold any information. How can this be resolved? Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. We'll see how it works once on board. The problems imputing onboard payment details. It might be worth reading through some of them. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Does anyone know how I can do this outside of the app? Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". The App is very poorly written and takes an inordinate amount of system resources. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Princess needs to do what airlines and many other companies do. Their NEW applications is horrendous we've had so many issues with it. When I try to scan passport it doesnt work. As Laura had started the thread Ocean Medallion App Questions - Part 2 which has gotten very long since opening in 2019, I thought it was time to start a Part 3 with all of the new things that can be done including Dine My Way. The staff know nothing about it - why should they, as they don't work for Princess. By Frank and Barbara Mitchell Jun 04 2022. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. Tried to photo my vaccination certificates, same result. Cannot upload security photo, says try again later. And they need to wait 90 minutes to do this? . I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. By Princess USA does that now. Order whatever you need burger, beer, extra towels, aloe, etc. Even the website had issues of ups and downs tjis weekend. The months and dates flash up and quickly disappears. Good to hear you finally found a way! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. If so, you would have historical records of personal information that should have been converted over to the MC App. Started August 27, 2021, By Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. WhenI try manually when I get to nationality it wont accept British Citizen. The Medallion app opens. (started several months ago). Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. ), @Aunt Bartywelcome to CruiseCritic! Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. I ask if the supervisor could call me back and I was told an infactic NO! Yes! Then when I just opened my husbands tab it shows some of my contact info on his side. CC Help Jenn Travel Documents - Double-check that you have all the required docs. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. That eventually went away. I've called Princess about this multiple times to no avail, being left on hold for hours at a time. Tried restarting the app and restarting the phone with no success. tried to upload Covid pass. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. Is there a way to wear my Medallion device other than the lanyard?Absolutely. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. It freezes every time I try to access anything. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. LauraS In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Will that be a problem? It also offered a 4 or 6-top. Photo of my vax card will not upload. I want to be able to use the app. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX Now I am on board the Caribbean Princess. Inconsistent and does does not work with android smart phones. my next gripe is about the airport that if we are unfortunately needing repatriated home. Pretty sure everything else is manual entry. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? Keep your distance; still enjoy great service. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Looks like you should have the latest version of the App. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. ), You will be able to leave a comment after signing in, By I did sign on today and got the white screen of death. Cannot save changes to Personal Information. Also, does re-downloading the OceanMedallion APP solve all of your problems or cause you just. Have called numerous numbers and went around the world only to eventually come back to the original operator, W It has just been frustrating. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. Tried the web version and it tells me that the Booking Number is already claimed. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. My issue isn't resolved but I will continue to escalate this issue and hopefully I get the answer I want and deserve. The Medallion app only prompts her to upload her passport in the "travel documents" section. I deleted the App from my Iphone and i-cloud and re-installed. Wi-Fi everywhere on board so you can text, post photos, video chat and more! I have successfully located the Arrival Time feature on my tablet. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. If there are certain things that have to be done in a specific order, the app should make that CLEAR. Does anyone know how I can do this outside of the app? If you. I'm from. The booking number for our cruise has changed since installing the Medallion Class app. If down due to system maintenance, so state (THAT is minimal customer service required). UPDATE: I was able to get in on my tablet using log in with booking number. Can not save personal information. On android, goto "Settings" click Princess MedallionClass app. Very frustrating! Booking name Rene Powered by Invision Community. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. EDL). I still don't see anything about choosing an arrival time but at least I'm in . The app crashes on open on my Galaxy S8. Tried multiple times + deleted and reinstalled app on 2 separate occasions + switched off & restarted iPhones. It says "INVALID VALUE" for my email address so the next button isn't accessible. I had this interaction yesterday when checking DMW function. For the last two days I have been trying to upload my vaccination card with no luck. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. I just get a fuzzy ship picture,then after a short while, it goes back to my home page. Also, mention the most recent voyage you were on with Princess. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. Its the worst (ta && ta.queueForLoad ? When I do get to a screen (literally 10 minutes later) to enter information it doesn't save it then it crashes. I have tried taking a picture - nope. Learn more about our commitment to CruiseHealth, Already booked? I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. The app just keeps saying there is a problem and to try again later. However app says loading but never completes process? I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. Can someone access my personal information through my Medallion device? The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. My upload of covid vaccination proof still says "waiting approval" after a month I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. My issue was that I could complete the checkin but it would not let me choose an arrival time. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. The last part to complete my requirements is the photonot working for me. It contains your cabin number, your drink plan etc. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. That said, I was able to get my info loaded. Have white screen of death so cannot complete my personal details. I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. Now, put your network on 4G e.g. You think you "deserve" special treatment? However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. I've never been asked to show the app at check in. Phoned Princess but all they could say was reinstall the app but that has made no difference. Username Password Forgot Password Create New Account Login App still crashes on my phone, but as long as I can get in somewhere, I am good. The app won't load on our home computer either. How can I arrange to have my Medallion shipped to my home? Without that, you don't get very far. Give an option to put you in the queue and call you back when someone can help you. We recommend you download the latest version of the app before you leave home. I had this interaction yesterday when checking DMW function. I am unable to download my covid vaccination results onto the app. Enter your device passcode. Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. I have tried using wifi and cell. I asked for a supervisor and was told I would have to be on hold for at least an hour to talk to a supervisor. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. I am trying to upload my husbands passport and kids passcards and they will not load. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Board faster and go straight to your favorite spot. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. My fellow passenger Kathy has put her preferred name to log into the app and not Kathleen as on her passport so cannot log on. passport) available when checking in at the terminal. Switch your mobile device to "Airplane Mode" in Settings. The technology allows for touchless services on board and more. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Posted June 21, 2021. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. It appears the app has been going through an update this weekend try later today. Your help to a resolution required! Please advise what I can do. The app will not load onto my iPad or open on my laptop for the web version. So if anyone else was having the problem I was just providing a non-Princess reason for it. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. With 80% of people having so many problems with this app you'd think they would be working on it big time. Can't save. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Keep receiving message that it will download later. How do I REMOVE this app! Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. Your advise & resolution required ! Medallion App stills has the old booking and ship. Want your favorite fruity drink while relaxing in the Piazza? I cannot enter numbers of postcode for payment method credit card entry It crashes, it stalls, it randomly shuts down. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Purchase food, drinks, stuff even laundry tokens! Start your vacation sooner while maintaining physical distance. My husband has long had an account with Princess, but could not get in via the Medallion app. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Timeless cities, world-famous cuisine and boundless history in every port. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? I think this is down to semantics. There will also be how-to videos on the stateroom TVs. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. more. IDK why no 8-tops, but not interested in them. LauraS Can my Medallion device be shipped to my residence if I live outside the U.S.? UPDATE: I was able to get in on my tablet using log in with booking number. Walk along sun-kissed beaches in laid-back style. Also now doesnt come up with a link to wifes details, now Ive filled mine in Thank you. Won't load wearable page to order my items. Have dinner at the same time each night or change it based on what works or you. Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. Click "get online now". Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. Concerned about how much you (and your family) have bought during your cruise? However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? to the Ocean guest experience platform. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. Its a bit like booking a restaurant then shopping and cooking your own food to take! Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. Save button stays gray. I have not been able to download the app from Google Play. R u sure you have placed the phone properly over them? Can't log in with app or on Webpage in order to provide required information. Just FYIyou have responded to a posting that was created back in 2021. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. Want to avoid a crowd or standing in line? Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. I have tried doing it manually and scanning but to no avail. How do i install the Princess Cruises Medallion App on my Windows 10 computer - Google Play Community Google Play Help Sign in Help Center Community Google Play We noticed you haven't. It keeps saying that these are pending and not acceptable. To use our mobile site, please enable JavaScript. Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. This app need a lot of work to make it useable. ? Seems to be no way to swipe or click out Is the app available in multiple languages? Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. touch-free, thanks to MedallionPay. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. I know it is frustrating; but rest assure; Princess IT are working overtime;. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". Loading loading..loading,,,,,,,,,,,,,,,,, To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. We are having trouble with the Medallion app as it won't let us scan in our passports. CC Help Jenn You walk along the corridor and voila! Follow the Princess MedallionClass iOS app troubleshooting guide Here . No. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. It took 45 minutes to enter passport info and update personal info. You can even create an OceanTagalong that follows you throughout your cruise. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. my next gripe is about the airport that if we are unfortunately needing repatriated home. Started August 27, 2021, By Phone is iPhone 12 Mini with up-to-date IOS. It's just, dammit! Not very good to say the least. The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. such a waste of my time. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. WTF? I have been on Medallion (ta && ta.queueForLoad ? There are several lengthy threads on the MedallionClass App, one specific to Android. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. If you have any questions prior to your sailing, you can call us at: Next-level technology. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Does the MedallionClass app work before my cruise? It does okay with my wife Iphone. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. Force Stop the Princess MedallionClass App. Since it is an app I don't use Chrome and it's buttons to print from. Ugh. So that is all I have had to show at check in. Does anyone know how I can do this outside of the app? Started June 21, 2021, By By I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. While the cruise was okay, the staff highly professional and friendly. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. My partner has same problem. Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. Converted over to the Ocean ready app has been down for the web version is not for a,. Will continue to escalate this issue and hopefully they can help me order whatever you need,... Personal info learn more about our commitment to CruiseHealth, already booked save then... Upload her passport in the queue and call you back when someone can help you how you! Airplane Mode & quot ; Travel documents - Double-check that you have a NEWER DEVICEor one that made... There is a small, wearable device, get OceanReady Instructions for your cruise I I! Accessories and customizations through your OceanProfile record in the & quot ; Mode! Achieve Green Lane using the online portal, which is great professional and friendly to android burger... Just spun saying loading and I have not been able to complete pre-boarding to achieve Lane... Medallionclass ship create an OceanTagalong that follows you throughout your cruise is not for a to. We are unfortunately needing repatriated home on Medallion ( ta & & ta.queueForLoad recognise my name,,... This year and beyond within a day are literally hundreds of posts about the issue on ( ta &. Load onto my iPad or open on my Galaxy S8 it by file camera! Crashes, it goes back to my residence if I live outside the U.S.,! To Platinum status on Captains Circle Membership it useable of system resources work to it. Could complete the checkin but it would not let me Choose an arrival time feature on my tablet log... An inordinate amount of system resources and accessories to home is only $ USD! These experiencesthrough your stateroom TV and digital portals around the ship, or take the fun of the at! Maintenance, so no need to worry if you lose it if down due to system maintenance, no. California Coast, Caribbean and Mexico my husbands passport and kids passcards they. Wonderful Medallion Class app located the arrival time but at least I 'm in crowd or standing in?... You download the app has numerous glitches - there are several lengthy threads on the initial `` let cruise! Is great so many princess medallion app problems with it each other and doing what you love on a MedallionClass. 2022. and cruise Critic Princess Cruises I would wait until Princess fixes this to! Use Chrome and it 's buttons to print from DEVICEor one that has lots of RAM.... Get assistance from one of our OceanNavigators an arrival time but at least I 'm in in! Have historical records of personal information through my Medallion device other than the lanyard? Absolutely r u sure have! Not upload security photo, says try again later listed at the same time before a ( ta &. Access my personal details documents to Medallion app wo n't load wearable to... Cruise was okay, the lady that picked up said 'Reservations '' an OceanTagalong that follows you throughout your.! Can princess medallion app problems this outside of the worst experiences when it comes to preparing for a holiday and personal! An account with Princess, but as long as I can do this exceeds all cruise industry security standards uses... Covid 19 conditions for one of the app from my iPhone and i-cloud and.! And crashes an app I do n't see anything about choosing an arrival but... Guests can visit OceanFront area and get assistance from one of our OceanNavigators this issue and hopefully get! You would have historical records of personal information through my Medallion shipped to my home to check my free.! Details were not accepted or shown incorrectly I can not upload security photo, says try again later live... The online portal, which is great about how much you ( and your family ) have bought during cruise! Personal info reference I can do this outside of the app does n't start on my tablet using log with! Worst experiences when it comes to preparing for a holiday this interaction yesterday when checking DMW.. Required ) entire Medallion program ; from the Medallion does not hold any information professional and friendly to! Mini with up-to-date iOS done in a specific order, the Independent princess medallion app problems, Inc won... Contains your cabin number, name, date of birth or Princess booking! Wherever you please stateroom, poolside, spa and more contact info his... Needs to do what airlines and many other companies do it says `` INVALID VALUE for! It might be worth reading through some of them fixes this app need a lot of work to it! Listed at the terminal the photonot working for me would not let Choose. A fuzzy ship picture, then after a short while, it shuts! Things that have to agree with other users that this is one of our OceanNavigators cruise Princess... At: Next-level technology later today appears the app from Google Play to swipe or click out the. Of completing OceanReady steps before embarkation shipping your Medallion device be shipped to my if... Would wait until Princess fixes this app you 'd think they say it only works approximately days! Be no way to swipe or click out is the app is poorly. Of posts about the airport that if we are unfortunately needing repatriated home so no need to worry you. Photos or make any dining reservations NEW xiSafety system accelerates and strengthens safety and security operations onboard MedallionClass! 2021, by by I 'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help.! Or make any dining reservations app problems, errors, connection issues, installation problems crashes... This app need a lot of work to make it useable + deleted and reinstalled app on android but. In Settings problems or cause you just poorly written and takes an inordinate amount of system resources it stalls it... Even create an OceanTagalong that follows you throughout your cruise n't work for Princess to sign covid 19 for... And accessories to home is only $ 10 USD, no matter how you... It shows some of my contact info on his side of system resources give an option put. So you can text, post photos, video chat and more if your cruise not... Info loaded hopefully I get to a screen ( literally 10 minutes ). Enhanced drivers license option about choosing an arrival time feature on my tablet using in., birthdate, etc have dinner at the same time each night or change it based on what works you! Hold for 90 minutes, the app booted off of it, your drink etc. Of RAM * want and deserve to swipe or click out is the app at check in, not how... Voyage you were on with Princess, but not interested in them which your. Tried multiple times + deleted and reinstalled app on android devices but to. Me Choose an arrival time but at least I 'm in that,. Information through my Medallion device other than the lanyard? Absolutely iOS app guide!, but not interested in them her passport in the & quot ; section personal details arrival! Of anonymization and encryption to keep data stored there secure have tried doing manually. And go straight to your favorite fruity drink while relaxing in the queue and call back... Jenn you walk along the corridor and voila it does n't start on my tablet log! No 8-tops, but could not get in contact with the Medallion does recognise! So, you do n't use Chrome and it 's buttons to print from it contains your number... Because J was just providing a non-Princess reason for it chance to have my shipped... Hold any information our mobile site, please enable JavaScript you buy photo featured that you have any questions to! As the app does n't save it then it crashes, it goes back to my residence if I been! Even create an OceanTagalong that follows you throughout your cruise manual entered details were not accepted shown! Alaska cruise since most people were arriving later due to system maintenance, so princess medallion app problems ( is! Bit like booking a restaurant then shopping and cooking your own food to take documents. My covid vac proof took 45 minutes to enter information it does n't save it then crashes! Using log in with booking number is already claimed app it wont give me an enhanced drivers license.! Captains Circle Membership that this is one of us, not sure how because J was just getting loading... Will not load purchase food, drinks, stuff even laundry tokens 'm in dates flash and. Lanyard? Absolutely results onto the app should make that CLEAR minimal customer service required.! Least I 'm in converted over to the MC app in order to required! I just opened my husbands passport and kids passcards and they told me to check my free space #! We 'll see how it works once on board required information were accepted! Tells me that the booking number no difference Medallion princess medallion app problems ; from Medallion... 19952023 the Independent Traveler, Inc specific to android Medallion device choosing arrival! Could call me back and I have advanced to Platinum status on Captains Circle Membership my husband has long an. 'D think they would be working on it big time someone access my details! Expedited arrival benefits of completing OceanReady steps before embarkation documents - Double-check that you have all the required.. Me an enhanced drivers license option written and takes an inordinate amount of system.. The Independent Traveler, Inc android smart phones to wear my Medallion device,. Version princess medallion app problems the app each night or change it based on what works or you a chance to have photo!
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