Find your Logitech headset (both headphones and microphones) and make sure to right-click it. NOTE: Some headsets include a mute button. I have a Logitech MX Keys keyboard which, coupled with the Logi Options software allows me to programme keys. No, it doesn't do it very well. Launch or join a Teams meeting with a single touch. https://rtech.support/discord, Press J to jump to the feed. I haven't decided if I'm going with Logitech this time or Plantronics. (not measured, that is an estimate), Yes on a piece on the cord I a mute button. Check Sound settings: Tap the ‘privacy’ tab and choose the ‘microphone’ option. By writing this article we need to help all the Logitech H390 headphone users so they can solve their Mic issues by reading and Enjoying their talks and recordings. 5. I tried pressing the logo again to see if it could be unmuted but unfortunately after pressing the button the red light is still on. + You can choose from 3 stylish colors: Graphite, off-white and Rose. In the Logi Tune application, find the mute tab. Below you will find the product specifications and the manual specifications of the Logitech ClearChat H390. This article contains: Limitations AVer Crestron Jabra Logitech Poly Shure Yamaha Other supported devices H390 USB Computer Headset With enhanced digital audio and in-line controls Off-white Experience clear video calls with a simple USB connection and a noise-canceling mic. Check the systems privacy settings. Limit 2 per household Specs & Details System Requirements If so, then you might have insufficient USB power. So, through it, you can simply plug it into your PC and Laptop. Connect the USB-A receiver to a USB-A port on the computer (connecting to a USB hub isn't recommended). Hopefully, you will get your mic fixed after doing all these possible methods. For example, if you work from home as a customer support representative and your dog begins barking during a phone call, you may want to mute your headset. Copyright 2023 Manua.ls. Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? We would like to show you a description here but the site won't allow us. To anyone not wanting to download extra software to work around this, simply go into your sound settings via your control panel click the recording tab, find the microphone and right-click it. you need to uninstall that new application and restart your system and check your microphone, Shut down your computer and restart again but when you shut down unplug the Headset from the device when your computer is completely on then plug your headset again in the system. Since you've mentioned that the USB Headset H390 has already been tried on a different computer, and had the same issue, I'll go ahead and create a ticket for you. .noScriptDisplayLongText { display : block; } I work for a call center from home. Turn it on until you see the solid cyan light. Does it mute the microphone or earphone? Ask your question here. But if you think that you took all the measures mentioned above and the mic still not working then you need to contact the manufacturer and tell him about the fault of the device and need to fix it first. Plug it back in and power up. Make sure that the headset is directly plugged into your computer.2.) See our pledge, Digital and physical solutions for teachers and students. The file size is too big. By the way on my computer it says the USB headset is linked toa "Lync Audio Device" if that helps (also my computer is a Samsung 3 Series Windows 10 PC that I've used for quite a while now), (Can an admin also move this to the correct forum of Headsets, et al.? At first I thought I broke the device somehow but strange as it may be, the microphone still worked (like when I paired it up with another set of headphones I use as backup in order to do a video call to someone online, the microphone still picks my voice up as if nothing was wrong). Press to mute, press again to talk. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. {
In my experience, I have seen this happen with other USB devices. It is a USB Computer Headset that provides you with the experience of clear internet calls and the best sound. The big silver button (with the Logitech Logo) toggles Microphone Mute. It's not labeled but it's the silver disc with the red light on it. Excludes electronic (EE) components, cables and packaging. ",
}
"@type": "Question",
Try it and practice to gain familiarity with your equipment before using it for important business. Impact SC 660 with USB-ED CC 01 MS connector. The chance of hearing damage depends on the listening frequency and duration. Skype for Business with upgrade to Microsoft Teams. So my headset bizarrely muted itself. "@type": "Question",
Logitech H390 Wired Headset with crystal clear audio and handy in-line controls. Otherwise, disable the setting. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Power on your computer. Fine-tuned drivers for enhanced digital audio. The rigid, left-sided mic can be positioned for better voice capture. Connect the headset to a computer USB port. Troubleshoot the most common issues that impact the function of a headset. Computer technician: . I can have background noise at times and may need to mute my headset. I am going to purchase a better headset in the next week or two since I can mute my headset through software in the meantime. Another reason may be to discuss a situation with a coworker, particularly if you are looking for support during a call. .noScriptNotDisplayExpander { display : none; } It is very frustrating. EPOS/Sennheiser. Simply look for the Mute tab under the Logi Tune application. 8/20/2020. Choose "Logitech USB Headset H390.". "text": "Troubleshoot the most common issues that impact the function of a headset. "text": "If the microphone doesn’t seem to work for your newly added headset, make sure the operating system you're using permits and supports the mic. However no matter how many times and no matter how long the microphone will not unmute 2 1 comment Best Add a Comment NoNameMonkey 3 yr. ago Hi. When the light flashes on the mute button you know the mic is muted. Sure enough mine had the red light on which I assume means that its muted - I checked the sound options on my computer but the headset is not registered as muted (hence why the system can detect the sounds coming out of my computer). Along with how to get the microphone to work so others can hear us? Answered by Matt 2 years ago Helpful ( 317) Same problems like descriped from Nublex: -headset not working -name of device has changed to lync audio device on my computer -Mute indicator light has dimmed Sure enough mine had the red light on which I assume means that its muted - I checked the sound options on my computer but the headset is not registered as muted (hence why the system can detect the sounds coming out of my computer). Impact SC 260 with USB-ED CC 01 MS connector. Then no need to panic in this situation. I bought a Logitech because of the name and I now regret it. When the mic is muted the red light will flash. I accidentally discovered my "MUTE BUTTON" not working when I responded to a customer not realizing the mute button(Flashing Light) was on. Create now, Feel better wherever you work. Yes! Logitech H390 Wired Headset for PC/Laptop, Stereo Headphones with Noise Cancelling Microphone, USB-A, In-Line Controls, Works with Chromebook - Black Visit the Logitech Store 4,406 ratings Climate Pledge Friendly -4% 2499 RRP: 26.15 Colour Name: Black Pattern Name: H390 See more About this item "@type": "Answer",
Can't find the answer to your question in the manual? So try shutting down, unplugging the PC and then hold the power button for 30 seconds. You may refer to the H390 device page for more information. Does it have a mute mic button specifically??? The Logitech ClearChat H390 has a depth of 68 mm. Dont forget that your Logitech headset has a mute feature. Windows, macOS, or ChromeOS and popular calling platforms. Yes, and it has been a life saver. I have the same problem with my Logitech H390 too. The steps for muting your headset are easy and quite basic. http://support.logitech.com/en_us/downloads, http://support.logitech.com/en_us/contact, http://support.logitech.com/en_us/article/warranty]. Check that button to see if it is set to mute or unmute. To recap, here are the steps to follow when you want to unmute your Logitech headset: When you unmute, those on the other end of the line will hear you once again. 1.3 Noise-Cancelling Microphone - Best Part of The Logitech H390 Review. To check this problem we need to go through fewer things. Unmuting the mic did not fix this, and it would no longer pick. You will see red and green light indicators for that. certified post-consumer recycled plastic by weight to give a second life to end-of-life plastic from old consumer electronics and help reduce our carbon footprint. I need a headset for working form home and I need answers. ; Page 2 CONTENTS English. The Logitech ClearChat H390 has a weight of 197 g. What is the height of the Logitech ClearChat H390? Excludes electronic (EE) components, cables and packaging. A video can be up to 1 GB, We encountered a problem while trying to upload. Which could have been very very bad. (when the light is blinking, the mic is off, when it is solid, the mic is on) michaelgat. Good evening! Keep reading! This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. When the volume exceeds 120 decibels, direct damage can even occur. Both claim to be Noise Cancelling. Possible Human Interface Device conflict or missing drivers. Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. A faulty USB Transceiver can halt the data flow between your computer and headphones. Instantly adjust headset volume or mute the microphone. 3.5mm multi-device headset H390 USB Computer Headset With enhanced digital audio and in-line controls H540 USB COMPUTER HEADSET With High-Definition sound and on-ear controls H151 Stereo Headset Multi-device headset with in-line controls H340 USB Computer Headset With digital audio H150 Stereo Headset Does it mute the microphone or earphone? Select the Recording Tab. ]
Logitech, Logi and the Logitech logo are trademarks or registered trademarks of Logitech Europe S.A. and/or its affiliates in the U.S. and other countries. We deeply apologize for not providing a prompt response. 3. The models were Logitech Zone "Wired USB" version ($115.00) which is "MS Teams certified" and Logitech Headset H390 ($29.95). Select the connected Logitech USB Headset . My headset is Logitech h370 and my laptop uses Windows 10. Hi there , thanks for reaching out and sorry to hear about the experience with H370. First, check the headsets volume to make sure it is set at a detectable level. Verify that the microphone isn't set to "Mute" in either your operating system's audio settings or chat application. In Windows 11: Hover your mouse over the bottom part of your screen to reveal the Taskbar. Find all the documentation we have available to get this product up and running quickly. 20 Hz - 20 kHz Microphone. {
Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black 4.5(5,754) $29.99 Add to Cart 1-10 of 13 Answers Yes this product has a mute button. We have 100 or so of these headsets at my work. How to Dial Letters on Android The #1 Easiest Way! I dunno why this is being put on other discussion forums). + Plug and play - simple USB-A connectivity. Remember to simply use the unmute button on the microphone, as well as following the simple steps outlined earlier but for unmute rather than mute of the headset. Prices and offers are subject to change. Page 14 Logitech G933 Artemis Spectrum Setup for console: Xbox One or PS4 Set switch to Wireless Off mode for passive audio mode, or set to Wireless On mode for active audio mode with additional features (see "Wireless On/ Off" section). Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. 2. The red led is blinking which indicates that it is muted. Ask your question here. These headsets continue to be sold with broken functionality and no fix seems to be available in Windows 10. https://support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working. Hi there , thanks for reaching out and sorry to hear about the experience with H370. The 1.9 m cable gives you the freedom to stand up and stretch during long conversations. Integrated cable controls allow you to control the volume or mute it without interrupting the call. "name": "How long is Logitech warranty? Fine-tuned drivers for enhanced digital audio. On the far right-hand corner, right-click the Speaker icon and select Sound settings. To provide all the details to the Support Team could you please tell us your full name, email, and region or country. {
Under Mute, toggle the mute button by pressing the slider. Fix Water Leaking From Air Conditioner, If your headset is new then try to connect your headset to another jack (port) of the computer and then check the microphone.
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